Frequently Asked Questions.

Below are questions we are often asked by our parents:

Q. Are there any further fees after we pay the placement fee?

After the permanent placement fee is paid, nannies are exclusively allocated to work for you as agreed. If your nanny is sick or on leave or is unable to do an extra Friday or Saturday night and you contact the agency, a casual agency fee will apply.

Q. Do we offer a guarantee?

If the carer leaves employment during the first 3 months of the agreement we will find a replacement.

Q. Do we accept any nanny/child carer who applies?

No. We accept only enthusiastic and friendly candidates, who have a love of children as well as previous experience working with children in most cases. All candidates’ references are thoroughly checked.

Q. What’s a Nanny/Housekeeper?

A nanny (sometimes LIVES IN) who is additionally undertaking general housekeeping tasks for the whole family. Children are extremely time demanding and their care is our primary focus so the additional housekeeping duties is to be kept general.

Q. Do we charge parents a registration fee?

Yes. A minimal administration fee is payable to secure that special person who not only has the right credentials but more importantly has the right personal attributes. This is to be paid prior to interviews commencing.

Q. Do we charge the carers a registration fee?

NO! Sonja’s Angels Nanny Agency does not do this as it is illegal! Under NSW legislation an employment agency cannot charge any job applicant a registration fee.